QWikquote Express FAQ

Q: Why would my price quote change?
A: There are a few things that affect the price quote and that is why you need the most accurate information when requesting a quote. CLASS and DENSITY issues are the two main reasons why price quotes change.

Q: When will I know if the price changed?
A: With QWikquote you will know the VERY next day if there are any changes to your shipment. There will be NO SUPRISES to your final costs!

Q: How do I insure I have the right information when I ask for a quote?
A: Our customer service people will be glad to assist you with any information you need to insure an accurate quote. Simply ask online or call our customer service lines.

Q: What does my quote include?
A: Your quote includes ONLY your Dock to Dock charges. Assessorials or additional services, such as Lift gates or inside deliveries are additional and should be requested at time of quote.

Q. What do you mean by ‘National’ coverage?
A. We mean that as long as YOU control the payment of the freight, we can quote you point-to-point from AND to anywhere in the United States!

Q. When is an LTL shipment NOT and LTL shipment?
A. Good Questions! Typically an LTL shipment is defined as anywhere from 1 to 8 pallets or skids with a weight of 10,000 lbs or less with appropriate density.

Q: How does ‘Density’ affect the price?
A: Density can dictate a different ‘CLASS’ of freight based on the amount of ‘space’ or ‘pounds per cubic foot’ it takes up in the Trailer, Chances are if your freight does not equal a ‘ppcf’ of around 6 to 8, it falls into a ‘HIGH’ density category.

Q: How do I calculate my ‘Density’ ?
A: Two ways. Either CALL our customer service department to confirm your Class and Density, or simply Multiply the Length x Width x Height of your pallet (Or average Pallet) DIVIDED by 1728 ! That gives you the ‘Cubic Feet’. Then take the ‘weight’ of the pallet and DIVIDE by the ‘Cubic Feet’. If the ‘number’ is less then 6, and you think your ‘class’ is 50 to 92.5…CALL CUSTOMER SERVICE TO CONFIRM YOUR CORRECT CLASSIFICATION!

Q: How do I figure out my CLASS?
A: Just describe your commodity, number of pallets, weights and dimensions to our customer service department and they will help you find a class. Rule of thumb: Heavier the pallet, the LOWER the class! But there ARE exceptions!

Q: Can I be set up on a TARIFF instead of quoting EVERY shipment?
A: ABSOLUTELY! Simply ask customer service to have a sales associate call you and see if you qualify for a tariff.